Merry Christmas from Beryl

A special Christmas gift from Beryl

It's Beryl Bikes first Christmas and we want to celebrate with everyone who's picked up a bike this year and ridden with us to make their city a greener, nicer place to be. Read on for our Christmas gift to all Beryl Bikes riders.

Our Christmas gift

Get 50% off all Minute Bundles this Christmas. Treat yourself, or your friends and family, to a bundle of minutes so you can all enjoy a break from Christmas feasting and get outside. The Christmas gift offer is available to the first 1000 riders who use the code, so grab it while you can!

Use code HAPPYXMAS19 in the promotions tab of the app to redeem the offer.

Full details of the promotion are below.

Where can I ride for free with the Christmas gift offer?

You can ride in any of our public schemes with the minutes you purchase via this offer. Your minutes are not tied to a particular location, so if you usually ride in Bournemouth but are visiting London for work, you can use the minutes in both places.

How do I access the discount?

The discount code HAPPYXMAS19 gives you 50% off all Minute Bundles. To claim, go to the Promotions tab in the app and put the code into the 'Promo Code' box. Then complete the steps to choose your Minute Bundle and finish the checkout process.

If you can't see the Promotions tab on the left-hand menu, please update your app to the latest version.

How many times can I use the discount code?

The code can only be redeemed once per user account, so make the most of it to get as many discounted minutes on your account as you can! You can also share the discount code with friends and family so you can all ride together.

Let your friends and family know so they can use the code too!

How many discount codes can be redeemed?

The HAPPYXMAS19 discount code can be used by a maximum of 1000 users. Get in their quick if you want to take advantage and make sure you share with friends and family so they can also use the code.

When can I redeem the discount?

The HAPPYXMAS19 discount code will only be valid on Wednesday 25th December, from 00:01 to 23:59.

How long are my discounted minutes valid for?

Minutes are valid indefinitely as long as you are an active user. Minutes will expire after 12 months of inactivity. As long as you take at least one ride in a 12 month period your minutes will remain active. If your account is inactive, we'll send you advance warning via in-app chat and email when your minutes are going to expire.

Anything else I should know?

  • The discount code is only valid on Minute Bundles. It can't be used to get discount on Pay As You Ride charges, Day Passes, out of bay or out of zone charges.
  • You must have a valid payment card registered on your account in order to unlock a bike. Our system will run a pre-authorisation check on your card when you attempt to unlock a bike and you must have at least £1 available on the card in order to pass this check. This is regardless of whether you have a minute balance available or are using Pay As You Ride.
  • Our hardworking customer support team are enjoying some time off over Christmas and will be off on the 25th and 26th December. They'll return on the 27th December and will be able to help you out then!