What is a Beryl Bay?

A Beryl Bay is a clearly marked space in the city where you can find a bike to hire and park it once you’ve finished riding. There are different bays depending on where you are riding, but almost all are marked in our distinctive Beryl green - the perfect partner for our bikes!

How to find Beryl Bays in your city

When you open the Beryl app, you’ll see a map of your location. The Beryl Bays nearby will be shown clearly with a green rectangle symbol. The number shown within the symbol shows how many bikes are available in that bay.

You can also scroll around the map to find a Beryl Bay close to your final destination. They are never full, so don’t worry about how many bikes are already there.

Parking outside a bay

Sometimes, there won’t be a Beryl Bay at the location you’re cycling too. If that’s the case, you can still end your journey by parking outside a bay. You’ll be charged a convenience fee for parking this way to cover our operational costs. You can find the right convenience fee for your city on our bike share locations pages.

Make sure that you use the kickstand so the bike remains upright. Choose a considerate location where the bike isn’t blocking pavements or access.

You should also always choose a publicly accessible location. There should be no barriers to another rider hiring the bike or our operations team picking the bike up to take it back to a bay.

Suggest a new Beryl Bay location

We love our Beryl Bays and we want to make sure there’s always a bay close to where you’re going. If you have a suggestion for a bay location, let us know using this form! We’ll ask you a few key questions so we can understand why you’re suggesting the bay and we can then start the process for getting approval from your local authority.